Report: #810452

Complaint Review: PC Tools - Internet Internet

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Ripoff Report is Xcentric Ventures

Submitted: Fri, December 16, 2011
Updated: Fri, December 16, 2011
Reported By: Disatisfied PCTools — Brea California United States of America

Author Not Confirmed

Why?

PC Tools Internet United States of America

Phone:
Web: www.pctools.com
Category: Software

PC Tools Ripoff automatic renewal Internet, Internet

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Purchased their software to fix a virus. In the fine print, at the very bottom (below the visible area) of their confirmation e-mail they stated they signed me up for automatic renewal. Without any prior e-mail notice they billed my card for $39.99. When I research their site I found out they billed 20 days before expiration of previous year and if not canceled before that date, they wouldn't cancel until the following year. Disputed with credit card company and they stated they had numerous problems with this company.

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This report was posted on Ripoff Report on 12/16/2011 04:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pc-tools/internet/pc-tools-ripoff-automatic-renewal-internet-internet-810452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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