PC Tools steal your money and lie to your face. Internet

PC Tools will automatically renew the license on there software even if you dont give them permission, using old authorization codes that may not have even been for that product. I purchased a registry cleaner in December of 2009 and at that time I didnt authorize an auto renewal. Then again I parched an anti-virus product in March of 2010. I shortly found out that the software was substandered and caused software to hardware problumes. Being that I parched the product and didnt do enough research on the soft ware I took responsibility for my mistake and knew in a year that I would switch. I received an e-mail on Dec 4 telling me that I was up for auto-renewal witch was a surprise sense I didnt agree to that in the first place.

At the time I was 2 day post-op from having 2 pound of titanium add to my spine from a previous injury. I was discharged from the hospital on the 6 of Dec. On Dec 7 I was able to check me e-mail for the first time sense going into the hospital and finding all out. I went to there web site and logged in to find that they had singed me up for auto-renewal on both products. I immediately modified the account to reflect that I was not going to renew a substandard product. On the 9 of Dec they charged my card, that was expired with the wrong bill to address and the wrong security code, using a previous bank authorization code for a different product punches in March. I contacted customer service and was told that billing will notify me in 1 to 2 days and that the problem will be resolved. They have not responded to any more correspondence and Im still short my money. IN SHORT THEY LIE AND STEAL.