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Report: #1224383

Complaint Review: peoplefinders.com - internet

  • Submitted:
  • Updated:
  • Reported By: Beth — Lansing Illinois USA
  • Author Confirmed What's this?
  • Why?
  • peoplefinders.com internet USA

peoplefinders.com Debited my account without authorization internet

*Author of original report: Continued Unresponsiveness

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I contacted peoplefinders.com for a one time use for locating a friends phone number or email address.  I specifically selected the one time use option. as I only needed one number. 

I didn't notice a debit of 24.95 in March, but did not it in April.  I immeditely emailed the company.  I received an email stating that the auto-renew was selected.  It absolutely was not.  I went to your website and noted that this has occured NUMEROUS times with this online company.  All of the stories were the same. 

This company needs to be stopped.  I maade sure that I canelled immediately, but also noted that they continue to debit even after cancellation and even when one person discontinued their credit card and obtained a new one.

I contacted this company again and have received no communication again.  This is also typical of this company.  I am filing a complaint with the BBB, but there must be more that can be done.

Class action suit anyone?

This report was posted on Ripoff Report on 04/23/2015 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/peoplefinderscom/internet/peoplefinderscom-debited-my-account-without-authorization-internet-1224383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Continued Unresponsiveness

AUTHOR: - ()

POSTED: Sunday, April 26, 2015

Please do not use this online company!  I have repeatedly tried to get a refund and they are RUDE and did hang up on me.  So unprofessional.  I have never dealt with a company that is just so flippant.  I have reported it on this site and at a federal criminal internet site, but they must be shut down!

They have charged me twice and I will wait and see if they do it again.  I have a string of emails, some of which have been acknowledged, reiterating my cancellation.  I did this for legal purposes, because I will pursue legal assistance if they debit my account again.

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