PeoplePC Very Difficult To Cancel Service Internet

I called People PC to cancel service back in October, there was a phone recording saying that I had to call back to cancel service because they were having "technical difficulties". I called back and the same recording is still on the phone but I decided to stay on the line just in case I could get a hold of someone. I first spoke with Miguel who was so difficult and it was only after I got really insistent that he agreed to cancel my service. I asked to speak with a supervisor and was put on hold for 15 minutes and they never came back to the phone.

I called back and asked to speak with a supervisor right off the bat and was given the runaround by Gabe. This guy was also very difficult when I asked to be credited back for the charge that had just come out of my account in November, just three days before I called. I hadn't utilized the service in a month, so felt it was a fair request. I was given the bogus line that when you get service with peoplepc, you are getting a membership, not internet service, this is a total scam. I am hoping that my service will actually be cancelled and am a little concerned after the other reports that I have read on this site. I encourage anyone looking for an internet provider NOT to go with peoplepc, the service is very poor and the customer service is awful!

Nancy
Splendora, Texas
U.S.A.