PEOPLEPC peoplepc is a scam! RIP OFF! liars! Atlanta Georgia

This was a pain to get a hold of, so happy to share!

Call Earthlink's executive customer service line [they own PeoplePC] to resolve your issue.

1-866-526-2963

corp headquarters
100 pine street
11th floor
San Francisco, Ca 94111

They had charged me for months of service even though I never initiated it, and when I called PeoplePC's customer service they told me nothing could be done, but then I called the number above and they refunded those fraudulent charges for me.

Also be sure to register your complaint with your attorney general, the FTC and BB among others!!!

I work in customer service, not for these people, but for another company. I am sorry to hear when these things happen, it is such a pain for everyone involved. Unfortunately all the information on the account matches your information that is connected to the account (other than your DOB). What we would suggest you do is to file a police report for fraudulent use of your credit card/identity theft. Also, report this to your credit card carrier and they can put an alert on your account.

I know this is difficult, but PeoplePC isn't the one that has stolen from you - the person that used your information is the one that has stolen from you. This company is a victim as well - they provided a service to someone and are now being told that this isn't a valid account - this is considered theft of services, since whomever originated this account is using their service and you want your money back. With the filing of a police report, they should be able to cancel and refund the account now that it is officially a fraudulent/identity theft issue. I do not know that they will refund you for sure, but this is what my company does in cases such as these.

Please update your report when you have more information, I would be interested in knowing how things worked out for you.

Good luck to you!!