Report: #226334

Complaint Review: Personal Creations - Lemont Illinois

  • Submitted:
  • Updated:
  • Reported By: Escondido California
  • Personal Creations 19W661 101st Street Lemont, Illinois U.S.A.

Personal Creations Non-Existant Customer Service!! Lemont Illinois

*Author of original report: Follow Up

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Ordered two Christmas Gifts - one on 11/8/2006 and one on 11/13/2006 (yes, NOVEMBER) and JUST got a backordered card 2 days ago!! (12/16) -- At their website the item I ordered said it takes 3-4 weeks so order by 12/13!!! So they were still selling these up to when they sent my postcard - for delivery by Chrismas!

Have sent 2 emails over the past 2 days - no response. Have tried calling for 2 days at all hours. JUST got through one hour ago and AM STILL ON HOLD - going on one and 1/2 hours!! Order number for 11/8 is W1480601 - Will NEVER order from here again and I have been a customer for 3 years!

Escondido, California

This report was posted on Ripoff Report on 12/19/2006 06:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/personal-creations/lemont-illinois-60439/personal-creations-non-existant-customer-service-lemont-illinois-226334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Follow Up

AUTHOR: Mary - (U.S.A.)

POSTED: Friday, December 29, 2006
Here is a follow up - waited on hold for 2 hours and 1 hour before Christmas. Both times they said someone would contact me - no one ever did. Showed up Christmas and let reicpients konw it would be late. Now I go to check up and th order has been cancelled?!?!
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