Report: #109475

Complaint Review: PNY TECHNOLOGIES - PARSIPPANY New Jersey

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Ripoff Report is Xcentric Ventures

Submitted: Tue, September 21, 2004
Updated: Tue, September 21, 2004
Reported By: — FARMINGDALE Maine

Author Not Confirmed

Why?

PNY TECHNOLOGIES 299 WEBRO RD PARSIPPANY, New Jersey U.S.A.

Phone: 800-234-4597
Web:
Category: Computer Dealers

PNY TECHNOLOGIES WARRANTY REPLACEMENT RIPOFF LOSS OF PAPERWORK PARSIPPANY New Jersey

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I sent all the items asked for- RECIEPT, BOOKS, VIDEO CARD, DISK, ORIGIONAL PACKAGING - back to company for warranty service, was told they would replace video card. 3 weeks later I get origional video card back loose in origional box, no book/paperwork(ie reciept)or disk. I called company and they told me I hadn't sent a reciept so they couldn't do anything. It was in the package with everything else.

It cost me shipping to send it once, now they want me to get another reciept and ship it back to them again. THEY LOST MY RECIEPT! why should I have to go through the trouble again? I told them that this was the last PNY product I would ever buy! There is no one at the company higher than the service supervisor????? Thats what I was told. Their video card fried my computer! It cost me about $400 in parts. All I want is a replacement video card.

David
FARMINGDALE, Maine
U.S.A.

This report was posted on Ripoff Report on 09/21/2004 03:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pny-technologies/parsippany-new-jersey-07054/pny-technologies-warranty-replacement-ripoff-loss-of-paperwork-parsippany-new-jersey-109475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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