Portfolio Recovery Uneducated phone collectors question personal behaviour! ripoff Norfolk Virginia

Hi Stayci:

I have had trouble with these people also. I followed the directions that folks gave me here. I have not received any more calls yet. Put it in writing that you wish a detailed accounting of your debt.State that you will not accept any phone calls from now on and send it to them but make sure to send it certified with return receipt.

If they call just tell them you will not discuss this over the phone and hang up. Mrs. Payton assured me that she had sent all the info(a lie)and told us lots of people say they don't receive things in the mail. It is there obligation to prove you owe a debt not your to prove you don't.

The address is in my complaint, Medina, Ohio. Good luck as they are abusive in the way they lie and conduct themselves.

Thank you for your help; yes I gave them the phone number as well.
My lawyer is going to send them a stop communication notice.

Thanks again

You mentioned that you have told them you were being represented by counsel, and gave them an address. Did you give them a phone number for the lawyer? Without the phone number, they have no way to verify that you are being represented by counsel. It comes across as a stall tactic to them, rightly or wrongly.

And you are right that they are not supposed to call you at work once you have told them not too. However, Massachusetts is the only state that has a law stating a verbal request has to be honored.

Talking on the phone will get you nowhere, this company will only lie and claim they don't even have your phone number.
have your attorney and/or you send this agency a stop communication letter:
there attorney is: Cynthia S. Robbins
senior associate general counsel
120 corporate blvd, suite#100
norfork, va. 23502
757-519-9300 ext 13221
fax 757-321-2518.

Have your attorney send them the info.
this company will lie, attempt to re-age old debts. won't validate, and when and if they can it will be only in house memo's, there own print outs or emails they pass between themselves.
file complaints against them with the F.T.C, your states attorney general, and VA. state attorney general.

keep copies of every thing you send, and have them sign for it.address it to Ms. Robbins, so when this company continues to violate the law and fdcpa. and they will, you can also complain to the Va. bar assoc.
record any calls you can.
if it legal to do so in your state