Complaint Review: Poshmark - Internet
Poshmark Posh, Poshmark Inc. Poshmark Threatened to destroy my personal belongings, Wrongly Accused of Selling Counterfeit. Canceled My Shipped Orders Internet
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I have been selling on Poshmark since the app first launched over 5 years ago. I have NEVER had a bad review, never received below 4 stars for customer reviews. No problems until recently. I had about 6 current orders all of which I shipped. 3 of the 6 orders were not showing up as being scanned in for tracking by USPS. After a week 1 of the 3 finally showed up only once the pkg was delivered. During the same time I listed one of my 4 LV Keepall bags for sale and it sold within 20 min. I listed the bag well above the $500 price that requires Authentication by Poshmark before the buyer receives it. I knew about the Posh Concierge before listing my bag for sale. It gives the buyer peace of mind and it helps weed out the Authentic items from the fakes. ... Or, so I thought.
I shipped the bag with the Poshmark Label addressed to Poshmark Concierge, yesterday I received 2 five star reviews from buyers who had just received the pkgs I shipped (I was still waiting for the rest to be delivered so I could receive payment. I then got a Nasty email from Poshmark informing me that my account was restricted due to selling counterfeit items. The email went on to say that they could not complete the authentication for the LV Keepall bag I sold and told me that if I don't send them $20 immediately they would be destroying my LV bag because they have a no tolerance for selling counterfeit goods. I was confused. I logged into Poshmark and everything I had listed for sale and all of my sold items were gone. Then I received notifications that all of my orders were canceled by Poshmark. All of my orders had already been shipped so I am now out of 6 items of clothing but I'm not getting paid for any of it. As for the LV bag, I paid $900 for that bag as pre-loved less than 6 months ago and not only did a store associate at LV authenticate the bag for me, I paid for LV to repair it. LV does not make repairs to counterfeit bags. ITS NOT COUNTERFEIT!!!! But Poshmark can't authenticate it???? They threatened to destroy my $1400 (total cost I paid after repairs) if I don't send them $20. WHAT THE F***??? They just robbed me of 6 dresses that I sold and shipped when they canceled the orders and I'm not receiving payment from buyers for any of it and they have the audacity to threaten me if I don't pay them more money.
I responded to the email giving them all the information and proof of LV repair and the store associates name and store location where it was authenticated hoping they'd realize they've made a terrible mistake but they responded to my email accusing me of selling counterfeits and unless I pay $20 for my bag to be returned they will distroy/dispose of it. HELP!!! This can't be legal. I feel completely helpless because they have no phone number to call for support. Its all email and now they arent responding to my emails about my other orders asking for my items back or payment. This company royally screwed me. I feel robbed.
This report was posted on Ripoff Report on 04/06/2017 05:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/poshmark/internet/poshmark-posh-poshmark-inc-poshmark-threatened-to-destroy-my-personal-belongings-wrong-1366129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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