Poshmark Poshmark does not have a telephone or any real customer service Redwood City California

I shopped at Poshmark looking for an organizer since I ran over mine in the driveway one early dark morning.  I shopped and saw an organizer that could work.  I asked LynnFashion if I could use a 5.5 by 8.25 insert she said yes.  I purchased it and was billed before I even accepted the product.  I was bill on 3/15 and received it on 3/27.  I went to three stores, including staples and two high end pharmacies and they could not even order it for me.  I contacted the company by email on the website several times.  I sent them pictures and explained my problem.  I told them that Lynn said the organizer could fit 8.5 by 5.5 but it doesn't.  They denied my request for a refund despite me sending them pictures of the insert not fitting.

I contact Lynn Fashion, she has yet to reply to me.  I contacted the Bay Area BBB - informed them that there are over 400 complaints on the company why do they have an A- rating?  It bogs me, but they said it is an alterythm of some sort.  I could not believe other people complaining of selling and people getting ripped off, misled as well as scammed by dishonest buyers and sellers.

Poshmark sells all over the world, whereever there is a computer, they bring buyers and sellers to this site.  Many buyers are dismayed, they received items with holes, some items were damaged by water, etc.  If you bought this at Macy's or any other store you could return, however, here you cannot return.  Buyer Beware!  Check out the complaints on the Bay Area Better Business Bureau.

I tried to attach a picture but it is too big

Sherock, New York