Complaint Review: Prestone - Internet
- Prestone PO Box6028 Douglas Arizona 85655 Internet United States of America
- Phone: 8003387171
- Web: www.rewardsbymail.com
- Category: Auto Parts
Prestone Prestone FUEL INJECTOR CLEANER (at Walmart) clearly states "BUY 1, Get 1 FREE!"; but the fine print on the inside of label says "Buy TWO, to receive your rebate" Internet
*Consumer Comment: I see how it works.
*Consumer Comment: Rebate
Purchased Prestone FUEL INJECTOR CLEANER from WalMart. Label on the Bottle clearly and boldly said "BUY 1, GET 1 FREE!" in big yellow letters. However, when I took the label off to fill out the rebate - it stated BUY TWO to receive your rebate.
Since this product is overpriced, compared to other brands, I will not buy TWO in order to receive a free rebate for 1.
Typical bait and switch that pervades the marketing mentality in the US.
From now on I will not buy PRESTONE, nor from the parent company (Honeywell).
Francis Casa Grande Arizona
This report was posted on Ripoff Report on 01/08/2012 09:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/prestone/internet/prestone-prestone-fuel-injector-cleaner-at-walmart-clearly-states-buy-1-get-1-free-819644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
I see how it works.
AUTHOR: Flynrider - (USA)
SUBMITTED: Monday, January 09, 2012
Since this is a factory rebate (not an in-store rebate), you buy two, fill out the ridiculous paperwork, send it in, and they send you the rebate for the second bottle that you purchased. It doesn't sound that complicated to me. It maximizes your purchase of the product, which is why they offered the rebate in the first place.
I understand that you would have liked it to work a different way, but that is what you should expect from these rebate offers. That's mostly why I don't bother with them at all. They're more trouble than their worth and half the time the third party rebate processor loses or denies the rebate anyway. I do not take into account any rebate when making a purchase decision. That's a sucker bet.

#1 Consumer Comment
Rebate
AUTHOR: Joseph Brown - (USA)
SUBMITTED: Monday, January 09, 2012
So exactly how were ripped off? That's the way most things like that work. If you'd tried to get your refund at the cash register and were refused, then that's a rip off. I don't like it, either, but that's how the world works.


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