Report: #776524

Complaint Review: Prestone - Douglas Arizona

  • Submitted:
  • Updated:
  • Reported By: Julie — Tempe Arizona U.S.A.
  • Prestone Douglas, Arizona United States of America

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After filling out the tiny rebate form which is literately the size of the palm of my hand, I discovered (using my readers because the print was so tiny) that Prestone requires the imprinted foil seal from the bottle. Of course I tore the seal off to use the product. The receipt and UPC number is not enough. 

Prestone is misleading and unethical.

This report was posted on Ripoff Report on 09/13/2011 11:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prestone/douglas-arizona-85655/prestone-antifreezecoolant-rebate-ripp-off-douglas-arizona-776524. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

Absolutely correct, same thing happened to me!

AUTHOR: Southern Chemical and Equipment LLC - (USA)

POSTED: Wednesday, January 18, 2012
This is a total scam, and I have filed a detailed report here today.

We need to get the word out on this in a big way.

Boycott all Prestone Products which include FRAM, and Honeywell.

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#2 Consumer Suggestion

Solution according to Prestone Rebate Support

AUTHOR: lenzrg - (United States of America)

POSTED: Wednesday, January 04, 2012
I have exactly the same problem - destroyed the foil before reading the rebate form.  I felt the same way about Prestone, but decided to call customer support to give them a chance.  I was transferred to Rebate Customer Support and was told the if I mailed in the ORIGINAL sales receipt, not a copy, that would be sufficient and the rebate would be processed (I guess they're using the foil to prevent duplicate claims and the original receipt does the same thing).  I made note of this advice on the form where it asks for the foil and mailed it in.  Here's hoping this is honored!!
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#1 Consumer Comment

It's easy!

AUTHOR: mr rik - (USA)

POSTED: Wednesday, September 14, 2011
Just use a piece of reynolds wrap.
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