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Report: #1269300

Complaint Review: Prestone - danbury Connecticut

  • Submitted:
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  • Reported By: baire — Macomb Michigan USA
  • Author Not Confirmed What's this?
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  • Prestone 39 old ridgebury rd. danbury, Connecticut USA

Prestone Prestone Power Steering Fluid Caused a Huge Problem in my 2008 Maxima. Very Bad Whining Noise! danbury Connecticut

*General Comment: Hydrolic

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2008 Maxima. I added maybe 2 oz. of Prestone power steering fluid. A day later it caused a VERY BAD Whining noise when I turned the steering Wheel. I checked the power steering reservior and found it Very aerated. I flushed out the power steering fluid with a synthetic auto trans fluid. PROBLEM GONE!!!!!

         I called 800-890-2075 #4   Left a message. Three hours I called it again (NO RETURN CALL) I spoke to Aaron and explained my experance in detail! He said I had air in the system since I added it. I explained AGAIN it was not that low that the fluid level was still in the operating range just on the lower side but I wanted it to the top of the range! He told me there is NOTHING Prestone would do for me (LIKE GO SCREW YOUR SELF). There could be NOTHING WRONG with there porduct! After spending $96.83 for a power steering flush and NEVER having any issues with the power steering after that.

        I WILL NEVER USE A PRESTONE or FRAM PRODUCT EVER AGAIN!  I was in the automotive repair bus. for 34 years and used a lot of Prestone antifreeze  and suggested it to customers. After this expereance with Aaron @ Prestone I will go out of my way to tell anybody not to use Prestone & Fram products again JUST because of Aaron's attitude, Prestone / Fram is a PISS POOR company to let there Company rep. act like this. I can't be any clearer it was like he said CHUCK YOU FARLEY!

   

This report was posted on Ripoff Report on 11/20/2015 12:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prestone/danbury-connecticut-06810-5109/prestone-prestone-power-steering-fluid-caused-a-huge-problem-in-my-2008-maxima-very-bad-1269300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Hydrolic

AUTHOR: Tyg - (USA)

POSTED: Monday, December 14, 2015

 Kinda funny actually. You had a flush done and THEN no more problems. You do realize that they tighten up your hoses and connectors when they do a flush right?? So odds are that there WAS a air leak that was fixed when they did a flush. Then YOU turn around and blame THEM trying to get something for your PERCIEVED issue!!! TOO FUNNY! Anyone who has done or had done a flush knows this but YOU blame it on the hydrolic fluid. Its clear that your knowledge of automotive repair is lacking to say the least. They were correct to tell YOU NO!!! At THAT point you were just a scammer sniffing around for something back on the NEEDED repair YOU had. Please just go away until you learn some more about vehicles and fluid. The ONLY way there would have been a issue is if YOU put the WRONG fluid in it, then THAT is on YOU for not reading the information that is printed on the cap.

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