Complaint Review: Prestone - Douglas Arizona
- Prestone Dept #33362, PO BOX 6028 Douglas, Arizona United States of America
- Phone: 8003387171
- Web: http://www.prestone.com/choose?next...
- Category: Miscellaneous Companies
Prestone Mail In Rebate Denied claimed that receipt was not received Douglas, Arizona
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I recently purchased Prestone 50/50 Antifreeze coolant which advertised a mail in rebate for $5. The rebate required a sales receipt and the foil from the opening of the Coolant container. I mailed in both of these items (as rediculous as it sounded to have to mail in a piece of foil from the mouth of the container). I received a postcard months later stating:
Dear Consumer:
Thank you for participating in this offer. Unfortunately we could not honor your request due to the following reason(s):
We did not receive a sales receipt (copy or original dated sales receipt required).
When I mailed the envelope, the Rebate form was attached to the sales receipt which had a date on it. Unfortunately I did not make a copy of this sales receipt not thinking that a company would actually operate with this kind of shady business.
I'm pretty sure that I did not just mail in an empty envelope!!!
It's not the $5 that bothers me, rather than the concept that a company is making sales for a product and not honoring their end of the bargin. I see that others have posted here as well, which makes me think that there are thousands of others who have been scammed as well. Thanks for nothing Prestone, I will share this story with everyone who I talk to, on social media, and never buy a Prestone product again.
This report was posted on Ripoff Report on 04/14/2012 12:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prestone/douglas-arizona-85655/prestone-mail-in-rebate-denied-claimed-that-receipt-was-not-received-douglas-arizona-868635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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