Proactiv Card Charged 3 times in 22 days, Sent 2 shipments in 18 days, Failed to Cancel Nationwide

I placed an order online on Sept. 26, my card was billed on Sept. 28, and again on Oct. 2 when the product shipped.  I called and canceled my account when I realized that I had been charged twice.  The initial charge placed on Sept. 28 was still pending and the CSR assured me that it would "fall off" in 3-5 business days.  As of today, it is still there, pending, along with a new charge for another shipment.

AFter seeing the third charge this morning, I made another call to Proactiv customer service.  This time I was told that I hadn't cancelled my account during my prior call on Oct. 2, (uh, I certainly DID cancel during that phone call),so more product was shipped.  There were 18 days between shipments. It was explained to me that the shipments had to allow 2-3 weeks for delivery which, if you ask me, would seem to indicate that sufficient time had not elapsed for me to have received the first shipment. Again, I was  assured that my account had been canceled and a confirmation email would be sent.

Given the time lapse between the first two charges, it is clear that Proactiv takes a bit of time to process a shipment.  When I called back a third time this morning, I was told that they absolutely have no way to cancel a shipment and suggested that I contact the post office, if you can believe that. Apparently, the "system" takes over and can not be stopped no how, not by man nor beast. 

My original purchase was for a 30 day supply, not 90, and I had 30 days to cancel without penalty.  I was shipped a second round of product long before 30 days had passed, and weeks after I had cancelled. Please, if you're a Proactiv employee, do not post a rebuttal asserting that I misunderstood the terms of my purchase, I did not. 

I contacted my payment provider, (PayPal), who removed both the pending charge from Sept. 28 and the new charge placed yesterday, as well as opening a fraud complaint. My fear is that after I chase around and return the unstoppable shipment, that I will be subsequently charged, yet again, for having failed to set my calendar to Proactive time, or violated a color code or forgot the secret handshake.  This company has an excuse for every absurd action they make, so don't waste your time trying to get any kind of admission of guilt or erratic behavior.

Good luck to all of you with issues and I hope you paid with a good credit card that will go to bat for you.