Complaint Review: Progressive Insurance
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I have been an Insurance Agent for 40 years. I have sold Progressive Auto Insurance to my clients, and I even bought policies for myself, for my cars and RV. This is what they did to me, on the policy that I wrote for myself: My RV was parked when Hurricane Irma hit us here in Florida. The wind tore off my awning, blew off my roof vents, antennas and more. The winds were so strong, that it even blew open my side door. My RV has automatic steps, which lower anytime the side door is opened. So, the wind blew open the door, damaged my screen door, and as that happened, the steps were automatically lowered.
A fallen tree blew against my steps, and lodged underneath them, severly damaging them. The Progressive Adjuster agreed that the wind blew the door open, and agreed the pay for damage to my screen door. However, they refused to pay for the steps which were damaged at the same time! They told me that they believe that the steps were struck during some sort of "collision". I told them that would be impossible ... the steps automatically raise up and tuck away when driving. They were designed that way, so a "collision" could not even occur to the steps when driving. In my opinion, Progressive is guilty of "bad faith".
As a result, I can no longer recommend them, nor sell their policies to any of my clients ever again. "Flos'" commercials are cute and funny, but that is not what Insurance is for ... Insurance is designed to protect people against what just happened to me. If Progressive treats an Insurance Agent who sells and even buys policies from them, how do you think they will treat you??? If you are with Progressive now, I strongly suggest that you reconsider, before they do the same thing to you.
This report was posted on Ripoff Report on 11/14/2017 06:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/progressive-insurance/ohio/progressive-insurance-progressive-insurance-rips-off-one-of-their-own-ohio-1411783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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