Complaint Review: Pure Fitness - Glendale Arizona
- Pure Fitness 91st. Ave. & Northern Glendale, Arizona U.S.A.
- Phone:
- Web:
- Category: Fitness Consultants
Pure Fitness False membership Glendale Arizona
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Dec. 4th. 2008 I had stopped by Pure Fitness 91st. Ave. & Northern to check out their facility. At that time I was looking for something closer to home. The facility was not ready to open and was under construction. I met with a fellow named Shane. He took me through the building and explained the programs. At that time I told him all I was interested in was the use of equipement as I had already been through the programs at Golds Gym. At that time I explained that it was to close to the holidays and that my credit card was over its limit. We filled out a membership form and I told him at the time I was not ready to join and would come back after I paid down on my card. He asked for twenty dollars to hold the membership discount. I charged it, not even knowing if that would be accepted. It went through. I left there with the understanding that I would return later after the first of the year to join. For a couple of months I had put this project on the back burner. Money was still a problem, I had just retired and was having a hard time making ends meet. Feb. 2009 I placed a hold on my card to curb my spending habbits. Shortly there after I receive a notice from a collection company, ABC Financial Services. At first I thought it was just a mistake and threw it away. The following month the same, I called them and told them that there was some kind of mistake and that I wasn't a member of Pure Fitness. The following month again, and again I called and explained the above Dec. 4th. outcome. May I started getting calls from ABC, everyday, none stop. This time I went to Pure Fitness and told them to get it cleared up. At this time there had never been any mention that I was a member. I never received a notice in the mail or a card of membership. I had previously understood this would be taken care of later at my choosing. I had never stepped into Pure Fitness since 12/4, or used any of their equipement. This should have sent up a red flag for these people and contact me, nothing. Last week the straw broke the camels back, one to many calls from ABC. I went back through my credit card records and was amazed to find that 4 weeks after 12/4 they charged my card. The 20.00 on 12/4 to retain the discount cost, another 174.30 on 12/31, 2/06 another 25.28 and again 2/16 10.28. I went back to Pure Fitness and told them I never gave them the OK to go ahead and that at the time (12/4) I told Shane I would come back later. They told me there was no notations on the membership form and that I had signed it, and they were in there right to do so. 4 weeks later? I told them we could resolve this by refunding those charges. They told me no way. I believe their rep went ahead with this membership to claim a commission at my cost. To this date, June 30th. I have never used any part of this facility from 12/4. I had never been told that I was a member or received anything in the mail to such. Had I been notified early on I probably would be using this this Fitness center and we wouldn't at this point. In face of this I wouldn't use this facility even if
they gave me a free lifetime membership, this is appalling.
William
Glendale, Arizona
U.S.A.
This report was posted on Ripoff Report on 06/30/2009 05:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-fitness/glendale-arizona/pure-fitness-false-membership-glendale-arizona-466557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.