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Report: #725563

Complaint Review: Purity Products - Plainview Internet

  • Submitted:
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  • Reported By: Rebecca — Denver Colorado United States of America
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  • Purity Products 200 Terminal Drive, Plainview, NY 11803 Internet United States of America

Purity Products Will Make You Jump Through Hoops To Cancel Your Subscription! Plainview, Internet

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Purity products will make it difficult for you to cancel your subscription for their products. I called to leave a message over the weekend and they claim that customer service is their number one priority so I assumed they would call me back.

Three days later I called them again and they had already charged my card and sent me the shipment I called to cancel 3 days earlier!

When I said I wanted to cancel they try to make you feel guilty for canceling and then try and upsell you on 5-10 other products offering all sorts of special "employee discounts" they were just authorized to sell you on. They keep you on the phone and no matter how many times you tell them NO, just cancel my order, they act like they don't hear you and continue with their sales scheme.

This company clearly cares more about making sales, than making happy customers and maintaining a clean reputation online.

AVOID THIS COMPANY at all costs!!!

This report was posted on Ripoff Report on 05/04/2011 11:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/purity-products/internet/purity-products-will-make-you-jump-through-hoops-to-cancel-your-subscription-plainview-725563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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