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Report: #1467854

Complaint Review: Quest Diagnostics - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Rick — McLean, Va. United States
  • Quest Diagnostics Nationwide United States

Quest Diagnostics : redundant billing,

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21 Nov 2018

Only after contacting my attorney, Quest Diagnostics stopped a repetitive billing for a sixty-dollar invoice!

I paid the bill on time thru my bank's bill-pay facility as I've paid Quest Diagnostics bills several times before for previous laboratory analyses. On this latest invoice, they sent repeated tardy-payment notices, up to a fourth notice in spite of my sending them proof of payment via postal mail and via telephone conversations.

All of this to no avail until I had my lawyer write them. Then, oddly, they sent me a check for the amount of the invoice, $60.75, and later, a letter stating a zero balance with an apology for any inconvenience.

While waiting for resolution, I phoned my doctor's office letting them know of the repeat billing and asked them to avoid using Quest Diagnostics. They were appreciative of the information.

I don't know whether Quest is dishonest or have nitwits in their employ–––or both.

Besides, the attorney fee of $350 less the $60.75 that they sent to me, they, in fact, caused me much inconvenience!

 

This report was posted on Ripoff Report on 11/21/2018 08:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/quest-diagnostics/nationwide/quest-diagnostics-redundant-billing-1467854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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