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Report: #1447910

Complaint Review: Quicken Bill Pay -

  • Submitted:
  • Updated:
  • Reported By: Lynnhhi — Hilton Head Island South Carolina United States
  • Author Not Confirmed What's this?
  • Why?
  • Quicken Bill Pay United States

Quicken Bill Pay refused to open my account Internet

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I have been a Quicken Bill Pay user for many years. I decided to try to use my bank's service instead of paying the $9.95 a month charge that Quicken assesses. I found that Quicken was easier and reapplied for an account. 

I received an email on June 3, 2018 that stated my account was opened an I would receive two smasll deposits in my checking account to verify it within 2-3 business days. I didn't receive the deposits so i called and was told thaty they were running behind.

As of today, June 18, 2018 I still have not received the deposits. I called again and after a lengthy search on their part was told that I didn't qualify because they couldn't pay bills that i had entered when I had the account. They claim that they sent me emails telling me this but I never received them. I checked my old emails, my deleted email back to 2017 and there were no notifications.

I have also had many problems with the Quicken service that I have been using. I have spent over eight hours on the phone with them since the brginning of the year because when I opened my account the checking accounts were not recognizable and didn't reflrect the current transactions and balances. I believe this is due to the new ownership.

I would not reccomend anyone using Quicken now.

 

This report was posted on Ripoff Report on 06/18/2018 02:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quicken-bill-pay/quicken-bill-pay-refused-to-open-my-account-internet-1447910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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