Quicken Bill Pay refused to open my account Internet

I have been a Quicken Bill Pay user for many years. I decided to try to use my bank's service instead of paying the $9.95 a month charge that Quicken assesses. I found that Quicken was easier and reapplied for an account. 

I received an email on June 3, 2018 that stated my account was opened an I would receive two smasll deposits in my checking account to verify it within 2-3 business days. I didn't receive the deposits so i called and was told thaty they were running behind.

As of today, June 18, 2018 I still have not received the deposits. I called again and after a lengthy search on their part was told that I didn't qualify because they couldn't pay bills that i had entered when I had the account. They claim that they sent me emails telling me this but I never received them. I checked my old emails, my deleted email back to 2017 and there were no notifications.

I have also had many problems with the Quicken service that I have been using. I have spent over eight hours on the phone with them since the brginning of the year because when I opened my account the checking accounts were not recognizable and didn't reflrect the current transactions and balances. I believe this is due to the new ownership.

I would not reccomend anyone using Quicken now.