Report: #102853

Complaint Review: Quicken - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Mon, August 09, 2004
Updated: Mon, August 09, 2004
Reported By: — Annapolis Maryland

Author Confirmed

Why?

Quicken www.QuickenBillPay.com Nationwide U.S.A.

Phone: 877-486-8844
Web:
Category: Software

Quicken Bill Pay Ripoff Manadatory "Free" Upgrade Forces Business Users to Pay Internet

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Quicken Home and Business users beware. Former Quicken Bill Pay customers must upgrade to Quicken 2005 by 20 August 2004. A free Quicken Premium CD will be provided to registered Bill Pay customers, but after the installation disk uninstalls your old Quicken version you are later told that you that you will have to also BUY the Quicken 2005 Business feature if you want to continue doing Quicken business. This oversight is not mentioned in any document provided, and the help desk will not let you talk to a manager and tech support will only send you back to the help desk. Customer support will not provide a compliant address or management to talk to.

Vince
Annapolis, Maryland
U.S.A.

This report was posted on Ripoff Report on 08/09/2004 06:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quicken/nationwide/quicken-bill-pay-ripoff-manadatory-free-upgrade-forces-business-users-to-pay-internet-102853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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