Radio Shack Los Angeles California

 On the7th of July 2015, I purchased a Toshiba satellite L15-B1320. Laptop from the Radio Shack store at 482 Washington Blvd. It was the last one they had in the store. They said that I could pick it up in a couple of hours since they have to make sure that the hard drive has no data on it from being on display. They assured me that there was no problem, and it will be as good as new. In August, the system failed and would only show an error message, and instructions to reboot the system. When I took it to the store I was told "we can't help you, you'll have to take it to a Toshiba store"

When I asked them, where one was I was told"go look it up,we don't know". I took it to Heroes and Geeks to see if they could reboot it for me. Their diagnosis of the problem was; "There's nothing to do, there was some data on the hard drive that had corrupted the operating system, and fried the hard drive, and the. Mother board. turning the laptop into so much junk." Also that the people who sold it must have known it wasn't long before the thing would lock up and die.That 4 hours is way too long for deleting data on a hard drive.

So,they knowingly sold me a laptop that was already corrupted, and sure to fail. Then refused to be of any help at all. The warranty won't cover the replacement, and I'm out of luck getting my money back. They've just Stolen around $400.00 of mine and I have no recourse but to spread the word about this store and the people who sold me the junk. Well I don't forget, and I don't forget. Expect me. I'll use every thing that is legal and available to ruin the reputation of this store and those who work there. You have stolen from the wrong man this time.