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Ripoff Report | Reachout Wireless Review - Columbus, Internet
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Report: #932550

Complaint Review: Reachout Wireless - Columbus Internet

  • Submitted:
  • Updated:
  • Reported By: BM — United States of America
  • Author Not Confirmed What's this?
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  • Reachout Wireless P.O. Box 247168 Internet United States of America

Reachout Wireless Ordered a Nokia, Received a LG Columbus, Internet

*UPDATE Employee: Response from ReachOut Wireless
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I ordered a Nokia and after waited for 2 weeks, I got a LG. So I emailed it to them about the problem but it never got reply.

I tried to use Live Support to tell them about the problems but they said that I have to ship the phone back to them and when they received it, they will send me a new phone.

It's their fault but I have to pay $5 shipping and wait for about 3 weeks? (1 week to them and 2 weeks until the phone arrives)

This report was posted on Ripoff Report on 08/25/2012 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/reachout-wireless/internet/reachout-wireless-ordered-a-nokia-received-a-lg-columbus-internet-932550. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Response from ReachOut Wireless

AUTHOR: ReachOut Feedback - (USA)

SUBMITTED: Thursday, September 20, 2012

POSTED: Thursday, September 20, 2012

Hello BM,



We are sorry to find that you have been having difficulties

with your service.  If you are still having difficulties and would like assistance, please do not hesitate to

contact us by email at feedback@reachoutwireless.com. As your satisfaction is

our primary concern, our Compliance Team will take your concerns and make sure

that a Customer Service Representative resolve your issue as quickly as

possible.

 



Thank you,



Reachout Wireless



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