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Report: #558318

Complaint Review: REALGOLDSOFT BAKU - baku Internet

  • Submitted:
  • Updated:
  • Reported By: Diane — Staines Other United Kingdom
  • Author Not Confirmed What's this?
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  • REALGOLDSOFT BAKU Internet Azerbaijan
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REALGOLDSOFT BAKU Virus Alert - only site I could connect to was ProtectPC software and purchased package for $49, when bill received was $99.90 realgoldsoft baku, Internet

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My computer had contracted viruses somehow and various warnings/solutions flashed up to rectify. I could not update my usual protection as access to internet blocked. The only way forward was to go with the protection accessible - ProtectPC. I had difficulty completing the transaction as it kept switching windows, but when I actually got back the payment window and clicked to purchase, I noticed (too late) that the amount had doubled to $99.90. I thought this may jus be an error but sure enough I have been charged $99.90 (64.43). The software did remove the viruses, but I still could not connect to internet - I had to have it rebuilt from the start and consequently don't have this software anymore, just my usual AVG package.


 

This report was posted on Ripoff Report on 01/22/2010 03:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/realgoldsoft-baku/internet/realgoldsoft-baku-virus-alert-only-site-i-could-connect-to-was-protectpc-software-and-p-558318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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