Regis Salon rip-off mistreated & ripped off Ripoff business from hell Norfolk Nebraska

I am A Salon Owner and Stylist, and After reading your story, I am shocked! First of all when someone calls my salon and asks how much a certain service is, I have 2 options to choose from.
A: Quote My Price over the Phone (as the gal from Regis did)
B: Ask the client to come into the salon so that I may annalize his/her hair for a more accurate quote.

That being said, when you quote someone a price over the phone you must honor that quote. If the client walks in your Salon and it is not a situation that you expected "Sorry About Your Luck" you quoted a price, you need to stick with it. I feel that you where ripped off and I am sorry that you had to be treated that way, because your stylist wasn't conservative with her color product.

Lacey (Salon Owner and Stylist)

Hi, I am a employee of the regis corp. and I understand where you are coming from.
My suggestion to you is to contact the salon manager about your trouble and demand a apology and your money back. You should not have been treated this way. But, you as well as everyone knows that management is either good or bad no matter where you go, so you can't just tarnish the entire company for your bad exp. because there are many great regis salons and every stylest is diff. Yes, it was VERY wrong the way you were treated but, you must keep in mind that not all places are the same even if they have the same name they are diff. Not everything is the same.

please give us another chance and we will meet your satisfaction. thank you for your time.

Just my worthless opinion.

Mike,

I agree with you, that not all apples in a bunch should ever be judged, by one particularly bad apple, however, the same would be true, if you were to turn that saying around. That obviously was not the issue of this report.

One may spit out all the sayings they wanted, but it still would not change the fact, that someone may have had a bad experience with the very company they work for.

It's always nice to see an employee or two, come foward to defend the company in which they're employed, however, it's very unproductive, for anyone to post rebuttals, especially employees of the company in question, that have nothing to do with the report at hand, or this website in general.

Rebuttals by employess especially, should offer some suggestions and resolutions to a particular complaint, otherwise, it's nothing but worthless opinions. Like they say, if you are not part of the solution, you are definitely part of the problem.

I believe there is not one company or business, that has not received a complaint or two through it's entire existence.

What separates good businesses from bad businesses, is how the complaints are handled, which will also determine whether or not the complaints will find it's way to the rip-off report.

Take care.

P.S. I'm really sorry to hear what has happened to you Angela. You sound like a very nice person and like the type, not so pleasant people may try to take advantage of. No haircut is worth the amount you paid and the trouble you suffered.

Just my worthless opinion.

Mike,

I agree with you, that not all apples in a bunch should ever be judged, by one particularly bad apple, however, the same would be true, if you were to turn that saying around. That obviously was not the issue of this report.

One may spit out all the sayings they wanted, but it still would not change the fact, that someone may have had a bad experience with the very company they work for.

It's always nice to see an employee or two, come foward to defend the company in which they're employed, however, it's very unproductive, for anyone to post rebuttals, especially employees of the company in question, that have nothing to do with the report at hand, or this website in general.

Rebuttals by employess especially, should offer some suggestions and resolutions to a particular complaint, otherwise, it's nothing but worthless opinions. Like they say, if you are not part of the solution, you are definitely part of the problem.

I believe there is not one company or business, that has not received a complaint or two through it's entire existence.

What separates good businesses from bad businesses, is how the complaints are handled, which will also determine whether or not the complaints will find it's way to the rip-off report.

Take care.

P.S. I'm really sorry to hear what has happened to you Angela. You sound like a very nice person and like the type, not so pleasant people may try to take advantage of. No haircut is worth the amount you paid and the trouble you suffered.

As an employee of Regis I am sad to hear the situation that existed. But I must say that every salon and division of Regis can not be judged by the actions of one. Regis is a very large company so they are always in the spotlight. I am sure that their are way more good actions and results from the company then negitive results. I feel it is not a good practice to try and judge all for the actions of one.