Complaint Review: Rent A Center - Georgia
- Rent A Center www.rentacenter.com Georgia U.S.A.
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- Category: Rental Stores
Rent A Center Rude and DIshonest, Ruined my carpet! ripoff Acworth Georgia
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I am writing to advise people not to do business with Rent a Center. Yes, I know they raise the prices blah blah, but they are also rude and incompetent. I really needed a washer and dryer but i owed too much money to get credit. (My ex-husband was giving me child support but since we weren't legally divorced, in paper my name was on tied to a lot of debt.)
Well first they didn't come to deliver my washer and dryer when they said they would. I had taken a day off from work so I lost money there. When they finally came I remember asking them if the washer and dryer was ready to go. He turned it on and said "SURE THING, BABY!" I remember exactly what he said because I could not stand this little flirty guy. He eventually got fired I think.
Anyways, the washer wasn't even hooked up to the hose! I turned it on and of course water went everywhere during the rinse cycle. I had to shop vac my carpets and it was just a big mess. That wasn't the only thing that company has done.
A few months later the dryer broke! It would just make this awful sound when I turned it on. I called the store and the guy said he was busy and would call me back later. He never did. I called back two days later and he treated me like an idiot. "IS THE DOOR CLOSED?" I know a few people make stupid mistakes like that but, come on...TWO DAYS LATER?
He finally said that on Saturday someone could come bring a loaner. (This was Monday). Well no one showed up until Thurday of the NEXT week after I called and called. Of course I made payments all ths time on a non-working dryer. A few months later I forgot to make the payment on that Saturday. On that Monday they were calling and calling. Sure, they harass you when they need a payment, but when the customer needs something they throw you to the side.
One more thing, I have a friend who rented a sofa for her apartment. She had no credit and was using the sofa as a bed/sofa in her studio apartment. She found a huge manilla folder underneath one of the cushions a week later. It contained a few paystubs, bank statements, a birth certifcate (like someone was getting ready to apply for a loan). If they missed a THICK manilla folder that was just sitting directly under the cushion, how well could it have been cleaned? GROSS. She returned it right away. She slept on a pile of blankets until she saved enough for a new sofa bed.
Bottom line, don't do business with them. They are shady and a bad bad business to deal with.
Stephanie
Woodstock, Georgia
U.S.A.
This report was posted on Ripoff Report on 08/29/2006 07:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rent-a-center/georgia/rent-a-center-rude-and-dishonest-ruined-my-carpet-ripoff-acworth-georgia-208405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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