rosegal There's to many to name Thieves! Hong Kong Internet

 as I stated in my previous complaint my order number is now showing as invalid. I would appreciate my money back.

Dear blu3,

We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.

As you selected free Flat Rate Shipping and the delivery time of surface mail will be around 10-25 business days after dispatch if there are no delays. But there are some external factors which may cause some delay on delivery time, such as remote locations, peak shopping and shipping periods, Holidays and Festivals, inclement weather and delay by corresponding customs' operations and express company.

Please provide the order number, we will then be able to check the package status and resolve the issue for you soon.

We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience.  We need to identify where the disconnect was so we may prevent it from happening again.
If you have more question, please contact us via http://support.rosegal.com/, we will do our very best to assist you.

Best Regards
Rosegal.com Customer Service

Dear helen,

First, I want  to offer my sincerest apologies to you for the issue.

Please note that the above shipping times are for guidance only.The precise shipping time can also be affected by factors such as:remote locations, peak shipping periods, Holidays and Festivals, inclement weather and operational issues impacting the shipping company.

We are willing to resolve the issue for you.Could you please provide the order number and the email you rigestered on our website?

We cannot apologize enough for any inconveniences this may have caused you...or any of our customers.If you have more question, please contact us via http://support.rosegal.com/, we will do our very best to assist you.

Best Regards
Rosegal.com Customer Service