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Ripoff Report | Rosegal Review - Nationwide - Rosegal order sent money
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Report: #1202613

Complaint Review: Rosegal - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Pam Lamke — Temperance Michigan
  • Author Not Confirmed What's this?
    • Why?
  • Rosegal Nationwide USA

Rosegal order sent > money taken > item never sent but did receive a tracking # no help ! internet Nationwide

*REBUTTAL Owner of company: Solution of Non-Receipt Issue
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I have ordered 2 bracelets from Rosegal. The first I received a trcking number > the 2nd I didn't It has been about a month & no word from them & I saw this scam tonight so wanted to report it as well !!

This report was posted on Ripoff Report on 01/18/2015 11:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rosegal/nationwide/rosegal-order-sent-money-taken-item-never-sent-but-did-receive-a-tracking-no-help-1202613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Solution of Non-Receipt Issue

AUTHOR: nancy - (USA)

SUBMITTED: Thursday, October 15, 2015

POSTED: Thursday, October 15, 2015

Dear Pam,

We regret any inconvenience or frustration that your experience has caused you.

We apologize with this delay and sincerely regret you have not received your order.

Please kindly provide the order number to us. We are willing to resolve the problem for you efficiently.
 
Again, I am extremely sorry for the frustration this has caused you and hope that this will set things right.If you have more question, please contact us via http://support.rosegal.com/, we will do our very best to assist you.

Best Regards
Rosegal.com Customer Service

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