Complaint Review: RX Helper - Deerfield Beach Florida
- RX Helper 700 W. Hillsboro Blvd. Bldg 3 Ste 204 Deerfield Beach, Florida USA
- Phone:
- Web: www.rxhelper.com
- Category: Personal Services
RX Helper AdvocateMyRXMeds.com Will not refund money, hard to reach, and bad customer service Deerfield Beach Florida
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I contacted RX helper in hopes of helping to get my daughter's prescription for a lower price. When I had to call and cancel a service I had never tried, the very next day, they refuse to give my $60 enrollment fee back. They say it is non refundable because they have to pay their employees for filling out my paperwork, when in fact, they won't refund my $39 until I send them back my enrollment paperwork. When I tell them, I don't want your services and just want a complete refund, they say they understand but still want my enrollment paperwork filled out and returned. Their email says they return phone calls within 72 hours but it is more like 4 or more days. I have never written a complaint against a company but this one is very deceiving. Based on the lack of professionalism of the employee I spoke to today, the other reviews online, and my experience up til today, I strongly believe this is a fraudulent company.
This report was posted on Ripoff Report on 04/06/2016 12:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rx-helper/deerfield-beach-florida-33441/rx-helper-advocatemyrxmedscom-will-not-refund-money-hard-to-reach-and-bad-customer-ser-1298189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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