SammyDress Buyer Beware: low quality clothing, false advertising, no refunds China Internet

Dear Ingrid.

Thank you so much for your important feedback.

We really want to fix this situation and are anxious to resolve it. 

We are confident that we can offer a resolution this customer will be pleased with!

Would you mind sending us your Valid Order Number or Ticket Number?  So we could get back to you and resolve the issue for you.

Please kindly check our return and warranty policy 

http://www.sammydress.com/m-article-id-16.htm

30 Days Return Warranty

Please contact within 30 days of receiving your item. Faulty products can be returned to us if they have 

the following types of quality defects: stains, zipper malfunction, ripped or torn, poor quality materials, 

obvious color difference, major difference between the photographed product and the product received.

Again, we apologize for your shopping experience which was clearly not up not up to your expectations. 

We will work harder to minimize the possibility of a recurrence.

Kind regards
Sammydress Customer Service
http://www.sammydress.com/

It's not trolling their facebook when 99.9% of the comments on all of their merchandise is a complain by another jilted customer.  It also had nothing to do with being nice or not.  I contacted their fake customer service a few times before they finally reached out to me because I was cutting into their profits by posting the absolute truth on their facebook wall.  I'm glad you had a positive experience with Sammy Dress however I would rather set myself on fire than ever order there.  

I have ordered many times from SammyDress.com. I ordered one item that wasnt exactly what I received and I contacted the company and they fixed the issue. You can not expect an immediate response, and being a troll on their Facebook isn't going to help. Try being nicer to customer service people and you will get somewhere. 

SammyDress.com is a decent company and does not deserve reviews like this. 

 I too have purchased an item from this company and was unsatisfied with it! could not return the garment, so that was money lost!