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Report: #1252195

Complaint Review: SammyDress - Internet

  • Submitted:
  • Updated:
  • Reported By: Pat — New York New York USA
  • Author Confirmed What's this?
  • Why?
  • SammyDress Internet USA

SammyDress Cheap quality materials. Sizes are not what they say they are. China Internet

*REBUTTAL Owner of company: Solution for The Quality Issue

*REBUTTAL Owner of company: Solution for The Size Issue

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This site and its products are complete and utter garbage.

I spent $27 for two shirts, I know, that's not much for two shirts, but what I received is not even worth half that. The materials were garbage, the quality was garbage.  The pictures on their site make it look much better than what you actually receive.  

 

I ordered two large shirts as I read on some reviews that they tend to run small. I normally wear a medium.
I'm 5'6 150 lbs, not a big guy by any stretch, I am not overweight and I have a slim build, but I couldn't even get the shirt to close, this is their idea of a large? It might fit a small boy maybe.  Even if the shirt had fit, I would never have worn it in public, that's how bad the quality is.

 

They offered me a $7 refund if I ship back the items to freaking china as long as I covered the shipping cost, can you believe that?  On top of that, I've only received one of the shirts, and using their tracking option is completely worthless as it does not work.  If you read other reviews online you'll see that is one of frequent complaints against this company, besides the poor quality, is that fact that you can't even track your orders.

 

Should have gone with my instincts on this one. They got me this one time. I will never order from this site again. Lesson learned.

This report was posted on Ripoff Report on 09/01/2015 06:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sammydress/internet/sammydress-cheap-quality-materials-sizes-are-not-what-they-say-they-are-china-internet-1252195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#2 REBUTTAL Owner of company

Solution for The Quality Issue

AUTHOR: nancy - (USA)

POSTED: Monday, October 19, 2015

Dear Customer,

I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.

Please kindly contact us by browsing:

this link: http://www.sammydress.com/m-article-id-12.htm

 Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP, is it acceptable?

We value your patronage and wish to continue serving you in the best way possible.

Sammydress Customer Service

http://www.sammydress.com/

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#1 REBUTTAL Owner of company

Solution for The Size Issue

AUTHOR: nancy - (USA)

POSTED: Monday, October 19, 2015

Dear Customer,

We're extremely grateful for your constructive feedback.

 

You can can contact us for the issue

 

, please browse this link: 

 

 please browse this link: http://www.sammydress.com/m-article-id-12.htm

Would you minding sending us your order number and detailed information so that we can resolve the issue ASAP?

Thank you again for bringing these matters to our attention.

Sammydress Customer Service

http://www.sammydress.com/

 

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