SammyDress Shady Business practices unknown Internet

Dear Maine.

We want to say thank you for providing us with important information about your situation. 

I want to start by apologizing unreservedly to you for what has happened; 

it is never our intention to upset any customer.

Could you please provide us with your Valid order number and detailed information on your order 

so as to solve the issue ASAP, is it acceptable?

We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue.  

We kindly suggest every customer choose the most suitable shipping method if you want your order 

to be delivered in the decent time, for more information about shipping and handling, 

please kindly check http://www.sammydress.com/m-article-id-39.htm

You can contact us fer details:

 please browse this link: http://www.sammydress.com/m-article-id-12.htm

While the customer left a negative review, we are always happy to look closely at the feedback and 

implement improvements for the best customer experience possible.

Kind regards
Sammydress Customer Service
http://www.sammydress.com/

I had the same problem, no shipped items for several weeks. I asked informations but they never replied, or replied with something that I didn't asked. As soon as I asked for a refund, boom, they shipped some of the items (Because the other items weren't in stock even though I "purchased" them).

Actually I am still waiting for the shipment (that is going to take more than the 3-7 days of the expedited shipping) and for a reply about the partial refund for the items unshipped and the adjustment of the shipping costs.

I have made a few orders with sammydress.com, and this is my honest rebuttal. It does take a long time to receive packages, however they do follow up with tracking etc. You are purchasing from China, and it takes a long time to ship. As a business owner, I know this. 

But, overall everything was good quality. Would I buy from SammyDress again? Yes!