Satellite Direct Do Not Buy SATELLITE DIRECT! RIPOFF no Customer Service and will not Repair Service! Vienna Virginia

Satellite Direct proclaims to give you a lifetime service with a one time payment of 49.95.  However, my service now, only after a year, does not work because it does not recognize my Order number or email address - both in which you need to log on to the service?  This is a SCAM because there's no one to talk too and when you email them no ANSWER?  They say that they will get back with you in 48 hours it's been two weeks and counting?  Do not buy this service.  I'm not in the process of getting a refund or service fixed via the Better Business Bureau.  I will also contact the FTC on Satellite Direct which is a direct SCAM!