Complaint Review: Seal Skin Covers - Nationwide
- Seal Skin Covers Nationwide USA
- Phone: 800-915-0038
- Web: www.sealskincovers.com
- Category: Auto Parts
Seal Skin Covers Deceptive Practices - New York New York
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This company needs to be reported to the attorney generals office for its repeated deceptive practices. I should have taken the online reviews to heart as they truly are dishonest in their practices. After comparing other companies I decided to try them and ordered a cover even though they were more expensive for my new 2016 Porsche Cayman. I was initially happy when the cover arrived in the estimated amount of delivery time however that quickly changed when I tried to cover my vehicle with it and I could fit two (2) Caymans under it! Disappointed I immediately at that moment called the customer service number on my invoice and the lady said that they had no record of my shipment even though I gave her the tracking and order number from my shipment and invoice. I found this to be very odd as I was holding their paperwork and shipping label in my hand that I had just gotten. She told me on the phone that they would have to do some research and call me back later that day. A week later with no call or email I called them again and I was told that I would need to pay to send it back and that they were going to charge me a 20% fee to return it. I explained that they had sent me the wrong size to begin with and that I request a full refund due to their poor service and lack of follow through. After several emails I finally got a refund but was charged a 20% restocking fee for their mistake and they won't return calls or emails about my request for a full refund. If I had been sent what I ordered and decided to return it I can understand being charged the fee but it appears that this is the way of doing business with this company. Buyer beware for sure with this company.
This report was posted on Ripoff Report on 01/13/2017 08:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/seal-skin-covers/nationwide/seal-skin-covers-deceptive-practices-new-york-new-york-1349593. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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