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Report: #589358

Complaint Review: Sears - Internet

  • Submitted:
  • Updated:
  • Reported By: John — Westminster California United States of America
  • Author Not Confirmed What's this?
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  • Sears Internet United States of America

Sears Sears.com surcharg Internet

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 On the Sears.com site and found a bike jack on sale $69.99 for a 1500 lb motorcycle jack. I add it to my cart and continue to check out. When I get to the shopping cart, I almost fell out of my chair. It says Shipping is $12.34 and Surcharge is $65.00. It was twice the stated sale price,


  I allmost clicked on order tell I saw this hiden surcharge. I used the online chat and they said yes we chare a hidden $65 surchage on this item if I have it shiped to me sicne there is a small amout of fluid in the item. I asked if I could pick it up at one of the local Sears stores and they said no! I had to have it shiped and pay the $65 surcharge.


  This is vary wrong Sears charges twice the sale price and hides this from you tell you place the order. Sears needs to ether remove the surchare or add it to the stated price. I can't buy it at the price they state on the Sears.com site and have to pay twice as much!! BAD SEARS!!!!! BAD!!! Your site is a scam that hides the real price form us consumers.

This report was posted on Ripoff Report on 04/03/2010 09:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears/internet/sears-searscom-surcharg-internet-589358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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