SEARS HOME WARRANTY 4 Appointments set, and NO SHOW Orange County, California Nationwide

I purchased a warranty on my refrigerator that we bought at Sears for our second home,  Almost a year ago, I had a problem with it, and their service guy came out, and send he would have to order parts and that it woul be two weeks,  We called another company, and they repaired it the same day.  6 months later, my fridge started not cooling, so we called Sears, and now after 4 appointments, and NO Shows, they claim that they are cancelling my warranty since I didn't let them fix it 6 months prior.  They scheduled all 4 appointments, only to have the technician call the an 15 prior to say they won't be coming unless I pay the full repair out of pocket.  Getting upset about this, I called after flying there to meet them, to be told by the Sears rep, that my warranty is not cancelled, and they apologized, and said they would set a new appointment.  I had to pay a housekeeper to be at the property to wait 4 hours, only to get a call 10 minutes before from the tech to say he was not coming beacuse my warranty was cancelled.  I called Sears once again, and they stated that they can't cancel my warranty because I cose to get it fixed elsewhere 6 months prior, and would again reset the appointment for the last date of Dec 6th, 2015.  I once again had our housekeeper go to the property and wait 4 hours to a no show, but then the magical phone call... they were going to cancel my warranty again, and after 1 and 1/2 months, I still have no fridge.  I called Sears today, and they called me back, and said my warranty was not cancelled, but the company they write them through was going to cancel it, and that there is a possibility that I could get some of my noney back.  I told her I thought this was some kind of radio show hoax, and I can't believe all the time, expense, and trouble they put me though, only to still have a broken refrigerator almost 2 months later.  Sears Extended Warranty is an absolute joke IF you have to use it.  DO NOT BUY FROM THEM!!!