Security Networks Claimed to still have an active account for me. Miami Florida

I received a telephone call today from a Monitronics CSR.  Young lady (I regret I did not get her name) was very polite, very professional, listened carefully to what I said and, in the end, resolved the entire situation.  Any amounts billed to me were waived and the account definitely closed.

Should there be any further developments, I will post them here.

Monitronics, d/b/a Security Networks, local office went bankrupt.  My system developed a fault and I found that I had no local agent to contact.  It proved to be impossible to contact the parent company by either telephone or internet.

At that time, I called in another company to both repair the fault and to take up monitoring the system.

Since I was unable to contact either Monitronics or Security Networks by telephone or email, I sent a letter advising them that their service had been interrupted by their own negligence.  I never received an acknowledgement but did start receiving bills from them.  So far, I have sent three letters outlining their breach of contract, but have yet to receive an acknowledgement.