Sinless Vapor refund/scam provo Utah

On Jan. 10, 2014 Sinless Vapor, an on-line company, had a trial for e-cigarettes for $4.95.  On Jan. 15, 2014 I Spoke with Brittany Miller and stated I did not get the merchandise.  Ms. Miller stated she would extend my trial date until Jan. 30, 2014,  On Jan. 21, 2014 Sinless Vapor deducted my account in the amount of $99.95, even though my trial period was extended and I did not receive the merchandise.  On Jan. 22, 2014 I spoke with a Rachel Johnson #13C04L,at 2:05pm, who advised she would have to send my complaint to a "higher department". 

On Jan. 25, 2014 I spoke with a Josh at 4.16PM who stated same.  I have contacted the Better Business Bureau and made a complaint.  At which time I found that this was a SCAM.  As of Jan. 29, 2014 I have never received the merchandise nor my money back.  I also filed a dispute with Sinless Vapor also.   I am requesting a total of $104.90.  Again, I have NEVER received the merchandise and advised them to cancel and NEVER to use my credit/debit card again