Complaint Review: Sirius Satellite - New York New York
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- Author Confirmed
- Sirius Satellite Rockefeller Center New York, New York U.S.A.
- Phone: 888-601-6297
- Web:
- Category: Electronic Manufacturers
Sirius Satellite Failure to honor rebate Ripoff New York New York
*Consumer Comment: Going at at all wrong
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We bought 2 satellite radios at Best Buy in Amherst, N.Y. Dec.3rd. 2005 Rebate promotion was $50.00 off purchase price when mailed in. We have yet to receive our rebate as of Jan. 7th 2006. We have contacted Sirius by phone, but customer service is more of a "disservice." When asking for supervisors we are told that they are not available. We have 14 e-mails on file that Sirius replies with a cheery "We're glad to help!" but with the same result. Our complaint has been "escalated" for rebate, but that means nothing as we have been told that three times. I suggest that anyone who purchases one of these to demand the rebate from the store and let them fight it out with Sirius.
Wayne
Mississauga, Ontario
Canada
This report was posted on Ripoff Report on 01/06/2007 08:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sirius-satellite/new-york-new-york/sirius-satellite-failure-to-honor-rebate-ripoff-new-york-new-york-229040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Going at at all wrong
AUTHOR: Bernard - (U.S.A.)
SUBMITTED: Saturday, January 06, 2007
Wayne,
Stop wasteing you time trying to contact Sirius,
Look at the others posts and that's where I got the addresses.
I contacted the New York State Attorney General and the New York Consumer Protection.
THEY contacted Sirius and then I got my rebate !
BTW I got a copy of their letters to Sirius.
That works.
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