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Report: #1458511

Complaint Review: SiriusXM -

  • Submitted:
  • Updated:
  • Reported By: Da Thrill — Wesley Chapel Florida United States
  • SiriusXM United States

SiriusXM Fraudulently enrolled in trial membership

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Received confirmation letter of enrollment in a 2 month free trial subscription that I had not enrolled in. First off the SiriusXM radio had been removed almost 5 years ago prior to enrollment also vehicle is no longer in my name. I called to report the issue and cancel the trial bc in the customer agreement you have 7 days to cancel and if you don't you are automatically sighned up for the pay service.

The first representitive was rude and didn't speak English very well but upon questioning her about how this could happen she hung up on me. The second attempt was better , better English and attitude. I was able to get a cacellation confirmation number and hopefully this will resolve the issue. I would like to know if anyone else has had a bad experience with this company. I know for now on when i purchase a new vehicle i will require the dealer to not activate the service as part of the deal. Thank You

This report was posted on Ripoff Report on 08/28/2018 08:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/siriusxm/siriusxm-fraudulently-enrolled-in-trial-membership-1458511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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