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Report: #1137198

Complaint Review: SoftwarePros - Internet

  • Submitted:
  • Updated:
  • Reported By: Linda — Denver Colorado
  • Author Not Confirmed What's this?
  • Why?
  • SoftwarePros Internet USA

SoftwarePros  And I wont be bullied! Internet

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In my search for 'photoshop', the SoftwarePros came up, offering three options to access PhotoShop.  I chose the least costly option and filed in the forrm.  Aat the end, when it gave the total price it had given me the most expensive option.  I immediately deleted my information without ever having submitted acceptance. 

Two weeks later, the charge for $98.99 showed up on my bank statement.  I searched out the website again and began my dispute process with them.  I also requested that my bank discontinue my debit card and request a refund. But Software's customer service policy is: refunds are given for three days following the purchase.

The company representatives are saying the money will not be refunded, and if  I pursue my complaint, they have lawyers to deal with me.  Today, I wrote to them again letting them know I would file a complaint online against their company.

In my opinion, their practices are not only dishonest. but a form of cyber-bullying.  And I won't be bullied!  

This report was posted on Ripoff Report on 04/08/2014 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/softwarepros/internet/softwareprosnbsp-and-i-wont-be-bullied-internet-1137198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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