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FIRST AMERICAN HOME BUYERS PROTECTION Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1525386
Mar 27 2023
06:51 PM
First American Home Buyers Protection Corporation First American Home Warranty First American Home Warranty Corp First American Home Warranty Company First American Home Warranty Corp has been accepting payments from me for 11 years, but has not provided the needed service even once. The company will take so long to provide a service that customers are forced to pay to repair the necessary item, (like a refrigerator), themselves. After weeks of waiting, we bought a new refrigerator ourselves…and stove…and dishwasher. Now our HVAC unit is out and they won’t even file a claim unless we pay $75 before we even know when the technician will come to assess the unit. It could be MONTHS, and we live in the subtropics of the Deep South. I told the, supervisor,” I would pay when a service technician actually arrives, but I will not pay before I am even told who or when it will be. They force customers to pay a copay just to file a claim. I’ve paid them over $7000 in the last eleven years, and we’ve paid the $75 copay several times before for other covered items that failed to work properly, and we never had anything repaired or replaced by this Home Warranty company. This is extremely unethical business practice. Lawsuits have been filed against them - they can be found easily by searching the internet . The, supervisor,” refused to let me speak to her superior, and refused to tell me who else I needed to call in order to make this right. She repeated herself over and over again, with the same sentence. I have never heard of this customer service approach, and find it to be unethical in the least. This company never intends to repair or replace anything they say they cover when they accept your money for the coverage. Santa Rosa CA
Author: Bluffton
2, Report #1338640
Nov 17 2016
06:01 PM
Photo
Author: Garner, North Carolina
4, Report #1316265
Jul 11 2016
02:47 PM
6, Report #1298238
Apr 06 2016
04:13 PM
Photo
8, Report #1272516
Dec 07 2015
09:20 AM
9, Report #1270668
Nov 27 2015
11:56 PM
Author: Lubbock, Texas
10, Report #1263252
Oct 23 2015
02:50 PM
11, Report #1262791
Oct 21 2015
02:53 PM
Author: Shavano Park, Texas
12, Report #1262701
Oct 21 2015
08:16 AM
13, Report #1258406
Oct 01 2015
09:40 AM
14, Report #1255150
Sep 15 2015
07:57 PM
Author: Fort Worth, Texas
15, Report #1254112
Sep 10 2015
01:46 PM
Author: Victoria, Texas
16, Report #1250654
Aug 24 2015
06:56 PM
Author: Ontario, California
18, Report #1247045
Aug 07 2015
11:23 AM
Author: Fort lauderdale, California
19, Report #1246918
Aug 06 2015
07:36 PM
Photo
20, Report #1242748
Jul 18 2015
05:27 PM
22, Report #1227478
May 07 2015
03:32 PM
Author: Texas
24, Report #1212550
Mar 01 2015
11:53 AM
Author: Dana Point, California
25, Report #1209922
Feb 18 2015
09:40 AM
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