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Report: #1178140

Complaint Review: spirit airline - miramar Florida

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  • Reported By: MikeH — Monroe Michigan
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  • spirit airline miramar, Florida USA

spirit airline stay away from this immoral company miramar Florida

*Consumer Comment: You apparently haven't flown before..or at least for a decade

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This airline has riped me off to the tune of 900.00 in 1 week. Steer clear of this company at all costs. Here is a sumary of how they make their money on screwing every day people who try to make a change or cancelation due to everyday life circumstances. Day 1 I book a flight, day 2 I realize i made a mistake on the date. Day 3 I change the day.....add 240.00 Day 5 I find out that I cannot travel due to health concerns and cancel the booking add another 240.00 and another 86.00 penalty charge. Now the say not 1 cent of my purchase or penalty charges is refundable because when i clicked the mouse to purchase I agreed to their terms and conditions.   I have contacted the dot, and will soon be contacting my congressman. However in the meantime steer cleer of this scam company they make their $$$ on the backs of people who have life experiences that changes their plans.

This report was posted on Ripoff Report on 09/20/2014 03:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/spirit-airline/miramar-florida/spirit-airline-stay-away-from-this-immoral-company-miramar-florida-1178140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

You apparently haven't flown before..or at least for a decade

AUTHOR: Robert - ()

POSTED: Saturday, September 20, 2014

 You purchased a discounted "restricted" fare ticket.  As such it has certain policies.  One of those policies that they are non-refundable, non-transferable, and non-cancelable.  Where if you need to change your flight they will allow you to do it for an additional fee.

Now, Spirit is basically known as a low-cost airline with tons of fees.  But this fee is not unique to Spirit.  It is actually standard with every carrier except for one that I am aware of.  This fee has also been around for well over a decade.  You would have had the exact same experience regardless.

There is a way you could have avoided this.  You could have purchased a FULL fare ticket in the beginning, as those are totally refundable or changeable.  But of course less restrictions mean a higher cost, and what is that cost?  Well on average figure what ever you paid for the restricted fare ticket double or tripple that amount to find the cost of the full fare ticket.

If anything hopefully this has taught you a very valuble lesson.  Before you check a box or submit a form that says you have read and agree to the terms..perhaps you should actually read them.

Oh and the one airline that doesn't charge a fee....Southwest Airlines.

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