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Report: #278207

Complaint Review: Spirit Airlines - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Las Vegas Nevada
  • Author Confirmed What's this?
  • Why?
  • Spirit Airlines www.spiritair.com Nationwide U.S.A.

Spirit Airlines SPIRIT AIRLINES IS A RIP OFF Miramar Florida

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I purchased a ticket for my husband for our family trip in August. Several weeks prior to us traveling, my husbands job would not give him the time off. I call the reservations line to change the ticket. I informed the agent he was not going to be able to travel with us so what are our options. I was told in order to reschedule there would be a fee of $75.00. I said ok I will call back at a later date and that was the end of the conversation. I call the reservation line today 10/02/07 @ 9:20am and was told the ticket has been canceled. I spoke with an agent who was very rude when I ask to speak with a supervisor. He stated to me "A supervisor will tell you the same thing" I said "well let them tell me" Nathan then hung up on me. I called back and somehow got him again so I asked for corporate number and address and he stated Spirit didn't have a corporate office. After looking on the internet I found in fact they do have a coporate office and phone number. I have emailed Spirit customer compliant twice already with no response from 10-4-07. Had I been informed that if he did not show the ticket would be cancelled and he would not be able to rebook I would not be writing this today. However, I was not told that information. I dont have $260 that I can just give spirit. BE AWARE

K
Las Vegas, Nevada
U.S.A.

This report was posted on Ripoff Report on 10/10/2007 12:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/spirit-airlines/nationwide/spirit-airlines-spirit-airlines-is-a-rip-off-miramar-florida-278207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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