Spirit Airlines Bogus Membership Renewal Fee Miramont, Florida Nationwide

Spirit Airlines charged my credit card for an automatic renewal of the annual fee for membership in the $9 Fare Club. I disputed the charge when it appeared on my credit card statement because I did not recognize the fee. My credit card company said the charge was valid and sent me some paperwork they had received from Spirit to justify the charge. One item was a letter allegedly sent me prior to the renewal date. I never received such a letter. I then contacted Spirit directly and tried to communicate with their representatives at the customer service center. I spoke with one representative and then asked to speak to the manager, since I was not getting anywhere and the language barrier was formidible. The manager was also hard to understand so I asked to speak to someone else. They kept reminding me that I had agreed to automatic renewal and that there was nothing they could do. This is clearly a terrible business practice that must generate large sums of money for Spirit yet cause customers to go crazy. I would stay as far away from Spirit and its $9 fare club as possible, because they have no intention of being fair and doing the right thing--they are in it for the money. This is really poor on their part and frustrating for this consumer.