Complaint Review: spokeo - Internet
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- Author Not Confirmed
- spokeo Internet USA
- Phone:
- Web: www.spokeo.com
- Category: Internet Services
spokeo Not one record is correct Internet
*UPDATE Employee: Customer Care
Show customers why they should trust your business over your competitors...
First rip off: I was looking up a reverse number and spokeo said they had the full name. I paid .95 cents and then there was no name. I contacted and asked for a refund. No response yet, that was 4 days ago.
Second rip off: I was curious and searched on one of my children's cell phones to see if my name would come up. No, some random name in our area. OK so I searched on my cell phone... Hmm interesting: came up with another random name in my area.
Note: I have owned my cell phone number since 1997.
This report was posted on Ripoff Report on 08/25/2014 03:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/spokeo/internet/spokeo-not-one-record-is-correct-internet-1172242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Customer Care
AUTHOR: Spokeo - ()
SUBMITTED: Thursday, September 25, 2014
Dear User,
I apologize for any confusion caused and would be more than happy to clarify. Our site showed "See Full Results" because several of the result fields were populated. However, I'm sorry to hear that our service was unable to meet your expectations and provide a full report. Our listings typically can provide more information.
Our Terms of Use states clearly that we are a Search Engine, and do not create, maintain or modify any of the information you see. For this reason, we cannot guarantee full or accurate information for every name, phone number, email address or username you search for, as the results vary so much from person to person. We are only as good as our sources, and our engineers are working hard on new algorithms to improve our data accuracy. Again, I do apologize again for the inconvenience.
Please contact us directly at customercare@spokeo.com so that we can look into this matter and assist you further.
Sincerely,
Sunny, Supervisor
Spokeo
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