Complaint Review: Stubhub - Internet
- Stubhub Internet USA
- Phone:
- Web: Www.stubhub.com
- Category: Ticket Sales
Stubhub Canceled a completed sale of rose bowl tickets days before the game Internet
*Consumer Comment: No RipOff..
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
While looking for tickets for the rose bowl game using the stubhub app, I cam across a single ticket being sold for zero dollars. I was suspicious so I used the web version of the app through safari (stubhub.com) I saw the listing agin for zero dollars. I asked my sister to check using Her web browser on her laptop and again zero dollars. By this time the panic of missing out on a deal of a life time began to creep in. I rationizlied the price of zero dollars as some kind holiday spirit. So I purchased the tickets. after entering my information and confirming the sale I waited for the email to confirm the sale. The app showed the purchase as being held for fraud check. After an hour I got the confirmation and got the ticket sale reciept. Later that I day was contacted by a no name employee stating that the sale was voided due to an error. I asked for a clarification and she only said that I will be receiving my refund and that's it. The sale was protected by fanprotect gurantee as stated in the confirmation email.
This report was posted on Ripoff Report on 12/28/2014 03:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/stubhub/internet/stubhub-canceled-a-completed-sale-of-rose-bowl-tickets-days-before-the-game-internet-1197942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#1 Consumer Comment
No RipOff..
AUTHOR: Robert - ()
SUBMITTED: Sunday, December 28, 2014
There is no RipOff here. Would it have been great if you got the $0 ticket..sure, but a majority of your post is how you doubted it and kept checking so you knew something was up.
I rationizlied the price of zero dollars as some kind holiday spirit.
- When you rationalize..you try to convince yourself of "rational LIES".
Oh and as for the "FanProtect Guarantee". Did you even read it?
- If you do not receive the tickets you ordered on or before the expected delivery date set forth in the email you received when you placed your order:
StubHub will, in its sole discretion, attempt to locate and facilitate delivery of your tickets, provide you with comparable or better replacement tickets at no additional cost, issue you a refund for the cost of the tickets, including service fees and shipping and handling charges, or issue you a FanCode (coupon) for use on a future purchase. "Comparable or better" replacement tickets are determined by StubHub in its sole discretion based on cost, quality, availability and other factors. You must comply with the StubHub User Agreement, policies and emails we send you regarding your order, including any timelines or procedures to notify StubHub.
http://www.stubhub.com/guarantee/
You will notice there are a few sections I underlined. Mainly that in your case that if you don't get the tickets(which you won't) they at their sole discretion can just issue you a refund and by using their service you MUST comply with them.


Advertisers above have met our
strict standards for business conduct.