Swimming Pools Etc. Incomplete order non-responsive Rancho Cordova California

Jeff, I have pasted actual dictionary meanings of words you throw around without a d**n clue as to what they mean.

Get some help, they would not let me use crayons to write this.

You're an Uneducated Neanderthal, who is physically and mentally challenge, an embarrassment to the human race, hence, you are 41, single, lonely, a looser and angry as hell for being a mirror image of Barney Fife, sporting a boiler, a severe nasal problem and a wretched set of teeth. Must Suck!

(Definitions: Proof proof noun)1. conclusive evidence: evidence or an argument that serves to establish a fact or the truth of something.
Have you anything with concrete evidence of the claims you make against me and others?- emails? NO. I and others displayed your pathetic BBB record. I gave a website address for people to see the pathetic parasite that you are, and you swore to readers was not so. Shaun Odonahue was an employee of yours for two years and came on this site informing people of the type of business you run, backed by responses from customers and people who have dealt with you.
You're rebuttals prove you are beyond medical help, and that you will say or due anything to deny the TRUTH, to protect your pathetic self and unethical businesses. It's called SELF-DENIAL. Wake up d**k, dreamland is over.

(Definitions: Parasite noun parasite)
1. organism living on another: a human or animal that lives on or in another, usually larger, host organism in a way that harms or is of no advantage to the host. JEFF YURTIN
2. scrounger: somebody or something that exploits others without doing anything in return. (swimmingpoolsetc) (golfclubsetc)
(Definitions: Racist racist adjective)
1. prejudiced against other races: prejudiced against all people who belong to other races. Hmmmmmmmmmm?

2. racist person: somebody who hates others who are not of his or her own race. Incase you haven't noticed OJ Yurtin, your WHITE

(Definitions: Libel noun plural libels)

1. defamation: a false and malicious published statement that damages somebody's reputation. Libel can include pictures and any other representations that have public or permanent form. Like Jeff accusing others of: Racism, Suicide, Drug Addict, etc. etc.

2. attacking of somebody's reputation: the making of false and damaging statements about somebody. All information on this site has been backed with PROOF, dumb s**t. You have not, hence, law suit.


(Definitions: Fraud frawd plural frauds)

1. crime of cheating somebody: the crime of obtaining money or some other benefit by deliberate deception. JEFF URIN and his businesses.

2. somebody who deceives: somebody who deliberately deceives somebody else, usually for financial gain. JEFF YURTIN

3. something intended to deceive: something that is intended to deceive people. Jeff's web sites pertaining to his businesses and false accusations of, VIP Customer Service, Low Prices, backed by astronomical shipping charges, Return Policy, Restocking Fees, etc., etc., etc.

(Definitions: Pain noun (plural pains)

1. unpleasant physical sensation: the acutely unpleasant physical discomfort experienced by somebody who is violently struck, injured, or ill
cried out in pain
2. feeling of discomfort: a sensation of pain in a particular part of the body ( often used in the plural )
3. emotional distress: severe emotional or mental distress, the pain of rejection

Hi Robert,
The guy that jumped in here on the last statement is being sued for fraud and libel, he used to work for First Data and just recently was fired due to Racist remarks towards me and I am sure others. I just wanted to make sure you recieved the parts and if you want the in store credit for your inconvenience let me know on this forum.

Thanks,
Jeff

Robert-

I know this dirt-bag Jeff Yurtin; If it were not for the Internet he would still be cleaning carpets. I have been to his so-called business operation many of times.

His web site leads customers to believe it is some state-of-the-art, top-notch pool company he runs. The way Jeff lies about it one would think their dealing with a billion dollar out-fit.

This is just Jeff being Jiff, a misleading liar.

He has had the luxry of doing business with people that have know way of knowing what type of business their really dealing with untill it's to late.

That's the only reason he is still up and running.

Swimmingpoolsetc is basicly an empty office building with four small rooms a couple of computers, phones and a half empty warehouse with limited product, mostly pool cleaners he bought over in China.

He does have a quality hacksaw for some drunk he hires to cut down the shafts on the golf clubs he advertises. Look at golfclubsetc.com he leads customers to believe he has a professional golf smith building custom clubs.

He has NO customer support, hence, no return phone call, what he does have is a revolving door of 2 maybe 3 employees (due to the way he treats people) that have no training what's so ever.

Jeff strolls in around 11 and could care less about customer service, it is all about the money with Jeff Yurtin, once that credit card hits his account your satisfaction means jack to him.

The only reason Jeff is being so forthcoming in resolving your situation is due to you posting this complaint.

The heat he has been getting recently on this site for his pathetic business dealings is finaly catching up to him.

If it were not for that, your situation would have gone un-resolved like hundreds of others.

He put a lot of stupidity into his return policy. Jeff is so cheap he wrote it himself.

It is not legal or binding, meaning his policy is s**t, and he knows it. Jeff is so stupid, even if an attorney wrote that policy it does not matter.

VISA/MC rules state, ANY purchase not having an original signature from the cardholder on the original receipt, cannot be held liable to store policy concerning returns if the customer is not happy with the product, Period.

Visa/MC will look into the situation and side with the consumer 95% of the time. American Express will not even here the merchants side, the cardholder is automatically refunded their money. If they have a restocking fee, don't do business with them.

It sucks for the honest merchants, but you have businesses like Jeff that balance out the scales.

If Jeff does not send you the money, you have 120 days to submit a charge-back; Jeff will also receive an automatic $25 fee from his processor on all and any charge-backs.

This is why he has his false, non-binding return policy posted, it burns Jeffs a*s every time a consumer does this to him.

If I were you, I would spread the word, stear clear of this bottom feader. He is one of the reasons Internet purchases have been declining the last couple of years.

Good Luck,

Hi Robert,

You have to understand that we process thousands of orders a week. That is no excuse for the emails not getting replied to, I did check with aaron and he has two emails that we did not reply to. For that I am sorry and we are willing to help you. We are sending out the parts that you bought and I am willing to give you a in store credit of $50.00. I hope that you write on this forum that your happy after you recieve the parts and have a in store credit now. Please call me directly at 800-544-3730. Again sorry for any inconvenience of any part missing in the shipment. We are only as good as our manufacturer and I guess Pentair Pool Products did not check this filter before shipping to their distributor and it was missing parts. Again I apologize for any inconvenience.

Jeff
Swimming Pools Etc.

First, if I had bought a car at a dealership, I would have been able to actually talk to someone about my problem versus having to send emails that never get answered.

Second, I had a problem that needed to get fixed that day and I took care of it by going out and buying parts that I already paid for. I wouldn't have had to buy parts if the shipment had been inspected before it was shipped to me.

So one has to ask, what difference does pricing make if one doesn't get what they paid for.

YES, I would like you to ship me the replacement parts.

Robert,
If you ordered or bought a car from a dealership and had a warranty problem, would you take the car back to the dealership, or would you fix it on your own? Mark our manager has informed me that he said he could send out replacement parts free of charge. The only problem is you had already bought the parts on your own. We do not reimburse at the retail rate of your filter parts. Matter of fact we state that your filter is under warranty but you will have to pay for shipping of all warranted parts. The reason you bought the filter from us and not from the parts store is our pricing. We can still send out the replacement parts for FREE and you can return them to the place you bought your parts. If this is acceptable to you please reply asap. We will then arrange for the parts to be sent to you free of charge.

Thanks
SPE.

My order number is 52863.

I thought it was delivered by UPS, it was actually FedEx.

Regarding your inspection policy, if no one is home when the package is delivered, how is one supposed to inspect it when they leave it on the front porch. Your policy would only work if you required a signature for delivery.

The box that the filter came in was taped shut and undamaged. The parts just weren't there. There again, how would someone know what parts are supposed to be in the box when there is no parts list in the box.

I did email your support dept., three times over a 10 day period with no response or even an acknowledgement that you received my emails. I also called three times with no luck getting any help.

Again, these were the part missing: tank closure, o-ring, air relief valve, gauge, and any paper work associated with the sand filter.

You can get my address and email from the order number above.

And you are right, these are serious claims. When customers can't get any response by email (your only support) and the sales support can't help on the phone, one has to take serious actions.

My order number is 52863.

I thought it was delivered by UPS, it was actually FedEx.

Regarding your inspection policy, if no one is home when the package is delivered, how is one supposed to inspect it when they leave it on the front porch. Your policy would only work if you required a signature for delivery.

The box that the filter came in was taped shut and undamaged. The parts just weren't there. There again, how would someone know what parts are supposed to be in the box when there is no parts list in the box.

I did email your support dept., three times over a 10 day period with no response or even an acknowledgement that you received my emails. I also called three times with no luck getting any help.

Again, these were the part missing: tank closure, o-ring, air relief valve, gauge, and any paper work associated with the sand filter.

You can get my address and email from the order number above.

And you are right, these are serious claims. When customers can't get any response by email (your only support) and the sales support can't help on the phone, one has to take serious actions.

My order number is 52863.

I thought it was delivered by UPS, it was actually FedEx.

Regarding your inspection policy, if no one is home when the package is delivered, how is one supposed to inspect it when they leave it on the front porch. Your policy would only work if you required a signature for delivery.

The box that the filter came in was taped shut and undamaged. The parts just weren't there. There again, how would someone know what parts are supposed to be in the box when there is no parts list in the box.

I did email your support dept., three times over a 10 day period with no response or even an acknowledgement that you received my emails. I also called three times with no luck getting any help.

Again, these were the part missing: tank closure, o-ring, air relief valve, gauge, and any paper work associated with the sand filter.

You can get my address and email from the order number above.

And you are right, these are serious claims. When customers can't get any response by email (your only support) and the sales support can't help on the phone, one has to take serious actions.

My order number is 52863.

I thought it was delivered by UPS, it was actually FedEx.

Regarding your inspection policy, if no one is home when the package is delivered, how is one supposed to inspect it when they leave it on the front porch. Your policy would only work if you required a signature for delivery.

The box that the filter came in was taped shut and undamaged. The parts just weren't there. There again, how would someone know what parts are supposed to be in the box when there is no parts list in the box.

I did email your support dept., three times over a 10 day period with no response or even an acknowledgement that you received my emails. I also called three times with no luck getting any help.

Again, these were the part missing: tank closure, o-ring, air relief valve, gauge, and any paper work associated with the sand filter.

You can get my address and email from the order number above.

And you are right, these are serious claims. When customers can't get any response by email (your only support) and the sales support can't help on the phone, one has to take serious actions.

Robert what is your order number? We do not ship with UPS ever and you state below UPS delivered the product. Also we do have on our site that the customer must inspect the product upon delivery so if there is damage it can be refused or noted at the time of delivery for refund. Also please confirm that you did email our support dept. We respond generally the same day or next day. If you had a problem we generally warranty all products and have free shipping as well on the parts. Especially all Eliminator filters but you chose to order another type of filter that we cannot get as fast of response from a Pentair product, if you did order from us. Please provide your order number and your email request and we will look into getting you new parts that you can return to your pool dealer for a refund if you have the receipt and if you ordered from us. You are making serious claims, now its time to respond with information that I am asking for.

Thanks,
Jeff Yurtin
Swimming Pools Etc.