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Report: #547255

Complaint Review: Sylvan Learning Center - Raleigh North Carolina

  • Submitted:
  • Updated:
  • Reported By: ICE0530 — Raleigh North Carolina United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Sylvan Learning Center 7209 Creedmoor Rd Raleigh, North Carolina United States of America
  • Phone: 919-844-3372
  • Web:
  • Category: Tutoring

Sylvan Learning Center Illegal Business Practices. I was an employee that service children without a proper background check and also didnt recieve new hirepaper work and was never paid for my services. Raleigh North Carolina

*REBUTTAL Owner of company: Response to complaint against Sylvan Learning (Raleigh, NC)

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I was hired as a tutor with Sylvan Learning Center at 3200 Spring Forest Rd in Raleigh North Carolina and was asked on my date of hire if I was willing to start early and help out the 7209 Creedmoor Rd in Raleigh location since they were short handed and the director of the center was out on sick leave. I agreed and I contact Katie Kondylas about my work schedule but because she had quit the next day Oct 30th I never recieved a response back from her. So on Nov 3rd I called to verify my work schedule. I wasn't told tutoring starts at 4:30 so I first day was Nov 4 at 4:30-6:30. There was no supervisors just 4 tutors and no one could tell me what I was suppose to do so I shadowed the tutors until I knew Shante Rouse the Director of the location would return to work. I inquired about new hire paperwork and was told to wait til Shante gets back. So Nov 10th comes and again I don't know my work schedule and since I had a newborn who was sick I called their location and told them that I will report tomorrow and didn't know what time to come in and if someone will give me a call for a schedule I instead received a email from Debra Benicek the Executive Director stating that since I was late for work the three days that they terminiated me. I was in complete shock when I had been calling several times and sent emails about my hours. I email Debra back and told her that I need to come in a fill out the necessary paperwork for my pay. She never responded I called numerous times to find out why I can't come in and fill out a W-2 to get my money. I was getting the run around and Shante Rouse stated that Debra is handling it and she will put a check in the mail and she will have instructions on what I need to do to file for taxes. It has been two months and still I can not get a phone call or even an email from Debra Benicek about this manner.

This report was posted on Ripoff Report on 12/29/2009 11:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sylvan-learning-center/raleigh-north-carolina-27613/sylvan-learning-center-illegal-business-practices-i-was-an-employee-that-service-childre-547255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Employee/Owner

#1 REBUTTAL Owner of company

Response to complaint against Sylvan Learning (Raleigh, NC)

AUTHOR: Anonymous - (United States of America)

POSTED: Monday, January 04, 2010

I am a co-franchisee and Regional Director of the Sylvan Learning Centers in Raleigh, NC.  I am very surprised and so sorry to hear about the experience you had with Sylvan. 

I am also very concerned about this situation and would like to request additional information from you so I can look into this immediately.

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