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Report: #781659

Complaint Review: Target - raleigh North Carolina

  • Submitted:
  • Updated:
  • Reported By: Matt — Raleigh North Carolina United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Target 7900 Old Wake Forest Rd raleigh, North Carolina United States of America

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This Saturday I was shopping for a new HD tv. Target had a display offering this vizio tv model: E3D470VX  for 699.99. I knew this was a great deal. I spent most of my day shopping all over town for a better deal. I realized that was the tv I wanted, so I went to make the purchase. I got home, unpacked the tv, and noticed the instruction manual mentioned nothing about 3D or WIFI capabilities (as the ad offered). Turns out they sold me this tv: E470VA. I figured they grabbed the wrong tv, accidents do happen after all. I get to the store to make the exchange and it turns out they do not even have the model they were advertising... not just in that store/in stock, in any store! I told them I feel like I should be able to buy the advertised tv at the advertised price. The manager pretty much told me it was not her problem and there was nothing she could do.

I ended up buying a nicer tv at walmart, so blessing in disguise. I just  feel that Target should NOT advertise something that they dont even carry... especially when it is such a great deal. It was incredibly misleading and having a store manager try to make me feel like I was wrong when they had a false ad was not a great way to end the experience.

Please check out the attached picture. Notice the features listed. When i called the guy at target to discuss the problem he told me he was looking at the ad on the wall and it didnt say 3d or internet connected... my cell phone says otherwise.

This report was posted on Ripoff Report on 09/26/2011 07:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/target/raleigh-north-carolina-27616/target-false-advertising-raleigh-north-carolina-781659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 UPDATE EX-employee responds

I need to corect what I wrote

AUTHOR: MLS582 - (United States of America)

POSTED: Wednesday, September 28, 2011
Your picture shows 3D and Internet,  therefore (E3D470VX)

There are 2 of Vizio 47"LCD HDTV :



$699.99 CHECK PRICE AND STORE - Clink Here 


VIZIO 47" Class 1080p 120Hz LCD HDTV - Black (E470VA)




$869.99 NOT SOLD IN STORES


VIZIO 47" Class 1080p 120hz Internet Connectable 3D LCD HDTV - Black (E3D470VX)

Those are the fact you gave me.

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#2 Author of original report

Just to clarify

AUTHOR: mwheeler - (United States of America)

POSTED: Wednesday, September 28, 2011

The ad I took a picture of was a display  under the tv inside the store, not online.

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#1 UPDATE EX-employee responds

It looks like you saw what I did

AUTHOR: MLS582 - (United States of America)

POSTED: Wednesday, September 28, 2011

I did some research at Target.com and found:

Your picture shows 47" for $699

Target has only one VIZIO 47" ("not sold in stores"):

" VIZIO 47" Class 1080p 120hz Internet Connectable 3D LCD HDTV - Black (E3D470VX) "

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